Effective Date: October 6, 2025
Website: www.premananda.co.in
Email: ask@premananda.co.in
Phone: +91-9953897508
Address: Delhi, India

1. Introduction

Welcome to Premananda. These Terms and Conditions (“Terms”) govern your access to and use of our website premananda.co.in (“Website”), its related services, and the purchase of products or consultations made available through it. By accessing, browsing, or using this Website, you agree to be bound by these Terms and our Privacy Policy.

Premananda is committed to providing a seamless and trusted shopping experience for astrology enthusiasts seeking authentic spiritual solutions, including gemstones, yantras, astrology tools, and other related items. Please read these Terms carefully before making any purchase or engaging with our content.

If you do not agree with these Terms, you must discontinue using the Website immediately.

2. Eligibility

By using this Website, you confirm that you are at least 18 years old or have obtained consent from a parent or guardian to make purchases and use our services. Premananda reserves the right to deny access or terminate accounts that violate these eligibility requirements or misuse the Website in any way.

3. Scope of Services

Premananda offers a curated range of astrology-related products such as gemstones, rudrakshas, yantras, spiritual accessories, and personalized astrological recommendations. Our services may include educational content, consultations, or product guidance to help customers make informed decisions.

Please note that while our products and guidance are designed with utmost care, astrology and spiritual remedies should be seen as tools for personal and spiritual growth, not substitutes for professional, medical, financial, or psychological advice.

4. Product Authenticity & Representation

Premananda ensures that every gemstone and spiritual product listed on our platform is described as accurately as possible. We work with certified suppliers and industry experts to ensure authenticity and quality. However, natural variations in color, size, and texture may occur, particularly in gemstones and handcrafted spiritual items.

Images on the Website are for illustrative purposes only and may differ slightly from the actual product. Such variations shall not constitute a defect or grounds for return unless explicitly covered under our Return and Refund Policy.

5. Pricing & Payments

All prices displayed on our Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Premananda reserves the right to update prices or discontinue products at any time without prior notice.

We currently accept payments through PhonePe (integrated gateway) and other digital payment methods as may be added in the future. By completing a transaction, you authorize us to charge your chosen payment method for the total order amount, including shipping and taxes where applicable.

In case of a failed transaction or technical glitch, we advise contacting our customer support at ask@premananda.co.in.

6. Shipping & Delivery

Premananda partners with Delhivery as our trusted logistics partner to ensure timely and safe delivery of all orders across India. Estimated delivery timelines will be shared during checkout, and tracking information will be provided once your order is dispatched.

While we strive to meet all delivery timelines, external factors such as courier delays, weather conditions, or unforeseen logistics issues may affect the schedule. Premananda shall not be held liable for delays beyond our reasonable control.

More details are available in our Shipping Policy.

7. Cancellation, Returns & Refunds

Orders once placed can be modified or canceled within a specific window, as detailed in our Cancellation Policy. Due to the nature of spiritual and astrology-related products, cancellations may not be possible once processing has begun.

We maintain a transparent and customer-friendly Return and Refund Policy, which outlines the circumstances under which returns are accepted and refunds are processed. Kindly review it carefully before making a purchase.

8. Intellectual Property

All content available on premananda.co.in—including but not limited to text, graphics, images, product designs, logos, and software—is the intellectual property of Premananda and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or use any material from this Website for commercial purposes without prior written consent from Premananda.

9. User Conduct

You agree not to misuse the Website or engage in activities that may harm, disrupt, or compromise its functionality. Prohibited activities include, but are not limited to:

• Uploading harmful or fraudulent content

• Attempting to hack, reverse-engineer, or disrupt our systems

• Posting defamatory, offensive, or misleading reviews

• Using automated scripts or bots to interact with the Website

Premananda reserves the right to restrict or terminate access to users violating these conditions without notice.

10. Limitation of Liability

Premananda and its affiliates shall not be held responsible for any indirect, incidental, or consequential damages arising out of your use of the Website, its products, or its services.

While our astrology-based insights and recommendations are curated with sincerity, the results of spiritual or astrological remedies may vary for each individual. Purchases and usage are made at the sole discretion of the user.

11. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by Premananda. We have no control over their content or privacy practices and shall not be held liable for any damage or loss arising from their use.

12. Changes to Terms

Premananda reserves the right to modify, revise, or update these Terms at any time without prior notice. The revised Terms will be effective immediately upon posting on the Website. Continued use of our Website constitutes acceptance of these updates.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

14. Contact Information

For any queries or concerns regarding these Terms, please contact us:
Email: ask@premananda.co.in
Phone: +91-9953897508
Address: Delhi, India